Operational overview

As a business grows so is the need to update the operational structure. We update software, we add services and increase staff but the operation structure usually is based on legasy applications and resources. 

We seldom update the operational (tasks) documentation, if there is any, and find that staff either don't operate accordingly or modify procedures leaving mangement uninformed when a crisis occurs. 

We have developed an easy to use workflow tool that can stabilze the operational structure and ensure customer satisfaction via staff accountability. SME Workflow is designed to be cost effective and not need a IT department to implement. 

A graphical representation of the tasks, their function and sequencing must be supplied. A proposal will be offered based on the original request. This proposal must be approved before any workflow configuration commencement. 

Three sequence changes will be entertained at no charge. If there are extra tasks required, the appropreate price will be levied. SME Workflow will set up all the tasks, their sequencing and core custom fields as requested in the original representation. The client to supply SME Workflow with a list of custom field attributes, reason codes, task durations, company configuration and any documents required via the system. The client is responsible for reminder setup and assignees.